Personalized Pet Photo Necklace Engraved Pets Pendant Gifts Handmade Custom Dog Cat Keychain Memory Jewelry Picture Pendants

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Free Shipping :We offer the free shipping by factory standards shipment , Here is the 26 countries which can use the free shipment : United States, Canada,Japan, South Korea, Taiwan, Thailand, Austria, Belgium, Bulgaria, Finland, France, Germany, Hungary, Iceland, Italy, Latvia, Netherlands, Poland, Switzerland, United Kingdom, Chile, Mexico, India. Factory standards shippment delievery time is about 15 - 25 days, you can pay the cost in additional to choose Expedited (3 -7 days) . We advised you to use the factory standards shipment to save the cost , it means you should order 30 days in advance .

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

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